Terms & Disclaimers
Trading Name
Drive Car Flex is a trading style of Cocoon Vehicles Limited, registered in England & Wales, company number 06113683. Registered office: First Floor Suite 1.01a, 62 King Street, Belper, Derbyshire, DE56 1PZ. D-U-N-S® Number: 219245680.
Regulatory Status
Cocoon Vehicles Limited is authorised and regulated by the Financial Conduct Authority under firm reference number 711074. You can check this on the Financial Services Register at register.fca.org.uk or by contacting the FCA on 0800 111 6768.
Credit Checks
All applications are subject to a credit check as part of our anti-money laundering and FCA compliance obligations.
Pricing & Availability
All vehicle prices, offers and availability shown on this site are subject to status and change, and may be withdrawn at any time. Prices are shown either plus VAT or inclusive of VAT as indicated — use the VAT toggle on vehicle listings to switch between the two.
Documentation Fees
Documentation fees start from £295.00 plus VAT (£354.00 inc. VAT) and vary by vehicle and funder. The exact fee applicable to a vehicle is shown on its listing where available.
Refundable Deposits
Where a refundable deposit is required, this is subject to status and set by our underwriters as part of the standard credit checking process.
Subscriptions
Car and van subscriptions include rental, maintenance & servicing, road fund licence, manufacturer's warranty and breakdown assistance. Customers are responsible for arranging fully comprehensive insurance and for fuel or electricity. Subscriptions are available from 1 month, with preferential rates from 3 months. Vehicles may be retained until 3 years old. 5 working days' notice is required to arrange a return, subject to availability and any blackout periods.
Short-Term & Fixed Leases
Short-term leases include rental, the manufacturer's breakdown assistance and road tax. Maintenance is optional. These are fixed contracts and some cannot be extended. Initial rentals are typically higher than on a subscription; a lower initial rental can be quoted on request, which raises the ongoing monthly price.
Non-Status Leasing
Non-status leasing is designed for customers with limited or no UK credit history. It is not available to customers with bad credit, County Court Judgments (CCJs), or other adverse credit history.
Expat & Overseas Customer Leasing
Expat leasing requires a UK residential address and proof of UK income, and is not suitable for short-term UK travel or leisure hire.
Complaints
If you have a complaint relating to an online transaction, you may access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
Domain Notice
The domain name car-flex.co.uk (a different domain to this website) is currently for sale — see our GoDaddy listing for details.